I provide a full portfolio of projects for you to review before ordering my services, to ensure that you are comfortable with my design style. The design process for your website begins with a short questionnaire, which will help me get an idea of your style and preference for the design. Once I receive your full payment and the completed questionnaire, I’ll begin working on your project on my development server. Once the initial design is sent, you’re allowed to make unlimited revisions on the design while the website is still on my development server. Once you’re satisfied with the design and overall website, I’ll transfer the website to your hosting account to make it live. Once a website is transferred to your hosting account, the design process is complete.
The average build time for a general website is 1-3 weeks, however, the actual build time may vary based on factors such as complexity, communication, additional requests, and unforeseen circumstances. Your project will be started on the first business day (Monday-Friday excluding national holidays) after your full payment has been received for the total project cost. I’ll send you an initial design within one week. If for any reason, I am unable to send you an initial design within one week, I will contact you with a status update. If your project needs rushed, you must contact me before ordering to see if I can accommodate your timeline. Rushed projects will be subject to an additional cost based on your timeline and requirements.
I offer email communication only. I usually answer all emails within 24 hours, but please allow up to 48 hours before sending a follow up. Offering only email communication allows me to work more efficiently and keep track of our conversation history so that I can better serve you. When working on a project together, it’s your responsibility to make timely responses as well. If after one month of no communication, your project will be archived. If you would like to resume your project, there will be a fee of $250 that must be paid prior to resuming work on your project.
Custom Design & Quotes
I offer a full range of website and graphic design services. In order to receive a custom service that is not already offered on my website, you will need to request a custom price quote. Custom price quotes are valid for a period of 30 days.
Hosting & Domains
Website hosting and domain registration are not included in the price of any services ordered from Blazing Graphics & Gifts unless otherwise specified. You will be responsible for securing your own website hosting and domain name(s) for your website at your own expense. Blazing Graphics & Gifts offer website hosting and domain registration through LeighHost.com, however, you’re able to host your website with any company that you choose.
Blazing Graphics & Gifts accepts Visa, MasterCard, Discover, and American Express through PayPal. Blazing Graphics & Gifts also accepts personal checks, business checks, money orders, or cash in person. Your project will not be started until your payment has been received and has cleared through the issuing bank. All projects under $500 must be paid in full before any work can begin. If you have a custom project totaling $500 or more, Blazing Graphics & Gifts will accept a 50% deposit to begin your project and the remaining 50% will be due before you take possession of the work. Once a payment is received for an order or deposit is placed, the payment is non-refundable.
Due to the digital nature of the services offered by Blazing Graphics & Gifts, no refunds will be given at any time under any circumstances.
Payment Reversals & Chargebacks
Blazing Graphics & Gifts will not negotiate chargebacks with any person or company. Blazing Graphics & Gifts payment and refund policies are clearly outlined within this terms of service agreement and all clients are required to read and agree to these terms prior to paying for an order or placing a deposit. If you reverse a payment previously paid to Blazing Graphics & Gifts, you immediately lose the rights and ownership to any works created by Blazing Graphics & Gifts and all rights and ownership shall be transferred back to Blazing Graphics & Gifts. Furthermore, you’ll be required to cease the use of the said works immediately. If the payment reversal was made in error, you’ll be subject to a service charge of up to $40. Blazing Graphics & Gifts will make every attempt to recoup lost funds, including, but not limited to outside collection agencies.
Hours Of Operation
Typical hours of operation are Monday through Friday from 9AM to 5PM EST excluding national holidays, however, days and times may vary.
All website projects will be tested and compatible with the latest versions of Mozilla FireFox, Google Chrome, Internet Explorer, and Safari at the time of your project completion. Blazing Graphics & Gifts do not guarantee compatibility on any browser not previously listed, older versions of those previously listed, or that your website will be continuously compatible. You can hire Blazing Graphics & Gifts at a rate of $85/hour to fix browser related issues after your project is completed, should any issues arise.
Search Engine Optimization (SEO)
Blazing Graphics & Gifts does not offer guaranteed results on any Search Engine Optimization (SEO) services nor does Blazing Graphics & Gifts guarantee that your website will not be penalized by search engines. The algorithm that search engines use to determine search results is always changing. What is the correct way today, may be the wrong way tomorrow. It’s because of this reason that you must assume all risks when ordering any SEO services from Blazing Graphics & Gifts.
Copyright & Ownership
Blazing Graphics & Gifts transfers all rights and ownership of custom designs, programming, graphics, and other visual elements that have been created or written by Blazing Graphics & Gifts, specifically for the client’s project, to the client upon completion of the project. Any elements, software, graphics, stock photography, or programming owned by third parties shall remain under copyright of their respective owners. Blazing Graphics & Gifts reserve the right to display and/or link to any projects that Blazing Graphics & Gifts is commissioned to build or create on blog posts, social media websites, print media, and various websites throughout the internet. Blazing Graphics & Gifts reserves the right to resell custom designed websites that remain unpaid for by the original client, unaccepted mockups, or other graphics created by Blazing Graphics & Gifts that are not in legal use by the client.
Website Design Credit
All websites that Blazing Graphics & Gifts build will have a link displayed in the footer (bottom) of each page that link back to the Blazing Graphics & Gifts website. By ordering any website design service from Blazing Graphics & Gifts, you understand and agree that this link may not be altered or removed without consent from Blazing Graphics & Gifts. To receive consent to remove or alter the link, you must pay a fee of $125.00 USD. Removing or altering the link without consent from Blazing Graphics & Gifts is a violation of these terms.
By placing a deposit or paying for any of the services offered from Blazing Graphics & Gifts, you acknowledge that you fully understand and agree to the terms listed above.